Wednesday, November 28, 2012

More on "damned lawyers"

In our post of 11/25/2012, we considered the reactions of the employer when the injured worker gets an attorney. In that short video, we discussed the reasons why the injured worker gets an attorney. Recently,the Workers Compensation Research Institute surveyed injured workers as to why they retained attorneys. The summary of that study is found in an article written by Richard A. Victor, the Executive Director of the WCRI and can be seen at: http://www3.cfo.com/article/2012/11/risk-management_wcri-workers-comp-claims-legal-wcri At least according to the summary by Mr. Victor, there really is no common theme as to why an injured worker feels the need to get an attorney. Employees of do smaller companies seem less likely to consult an attorney while injured workers speaking a different language more likely. What does seem apparent is that Employers are failing to manage the expectations of the injured employee, leaving them in the dark about the claims process, medical treatment and, in some instances, lost wage benefits. This was precisely the point of our post of 11/25/2012 that Employers have the first and best opportunity to set the tone of the claim. The employer should, well in advance of any claim, explain the work comp process and then keep the communication open during and after claims. As we explained, convince an employee that he needs someone to watch his back, pretty soon you will need the same.


"Skedsvold & White
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